Frequently Asked Questions

We have three main materials for the earrings we produce; polymer clay, silver-plated stainless steel earring studs and silicone earring backs.

Our earrings are made without using dyes. The colors you see in the designs are the colors of the clay itself.

Our designs do not contain substances that will harm human health. They do not contain carcinogenic or toxic substances.

Hypoallergenic steel material is used in the earring nail and spacers. The anti-allergic silicone earring back that surrounds the earring nail prevents the earring nail from sinking into your ear.

It is resistant to water, impact and falling from heights. It does not shrink or expand. It goes through many durability tests before it reaches you. Polymer clay is a dough that hardens with heat. There may be differences in its texture when it is heated again. Therefore, you should not expose it to excessive heat.

You can prevent metal accessories from oxidizing through air by storing your product in a closed box when not in use.

It is not affected by fresh or salt water. You can use your products for many years without contacting them with creams, perfumes and water containing chemicals.

Since all our earrings are handmade, there may be minimal variations.

We have a total of 27 different color options, but not all of the color options are active on our website. For more detailed information, you can check out the " Our Color Palette " page at the bottom and top of our website.

Yes you can, we accept special design/color earring orders. If you have such a request, the fastest place to get back to your request is our Instagram page.

Yes, VAT is included in the sales price of every product sold through thecolourfully.co.

You can send a message at any time from the " Contact Us " section on our website or send your requests, complaints and suggestions to support@thecolourfully.co.

You can create a membership by clicking on the profile picture on thecolourfully.co home page (in the upper right corner on desktop computers, or in the menu that appears when you press the three lines in the upper left corner on phones), clicking on the sign up option, and then filling in the information on the page that opens.

After logging in, you can update your information by clicking "edit" from the "view addresses" section in the lower left corner.

If you have previously registered to thecolourfully.co and do not remember your password or want to change your password; click on the "I Forgot My Password" field in the member login section, enter the e-mail address you used when creating your membership and press the "Confirm" button. The new password will be sent to your e-mail address.

First of all, welcome to us! By becoming a member of thecolourfully.co, you can buy any product you want from the wide range with thecolourfully guarantee, and have a pleasant shopping experience with free shipping on every purchase. In addition, by following us on our social media accounts, you can be instantly informed about surprise campaigns and competitions, and win wonderful gifts.

From the date of order, the shipping time varies between 3-5 business days.

Your order will be delivered with the cargo company we have an agreement with. Standard shipping option is offered for deliveries. Your orders are delivered to the address you specify in your account or while continuing to pay. If you wish your order to be delivered to a different address, you can enter new address information via My Addresses in your account before creating your order.

Shipping is free for all of our earrings.